Front of House Deputy Supervisor

Casual / Contract | Come Alive -National Tour 2026–2027

Step into the spotlight behind the scenes…

We are seeking experienced, confident and people-focused Front-of-House Deputy Supervisors to join the touring team for COME ALIVE! The Greatest Showman Circus Spectacular, an immersive production blending circus, musical theatre and storytelling inside and around the Big Top.This role is ideal for someone with a passion for theatre and live events, strong leadership skills, and the ability to balance operational oversight with warm audience engagement.

POSITION SUMMARY

Working closely with the Venue General Manager and FOH Supervisor, the Deputy Supervisor supports the daily delivery of Front-of-House operations across indoor and outdoor environments, including the immersive pre-show experience.

You will lead usher teams, oversee audience movement and safety, and help maintain a welcoming, calm and energetic atmosphere for audiences.

KEY RESPONSIBILITIES REQUIREMENTS

  • Supervise usher teams across all FOH zones
  • Lead pre-show briefings and coordinate staff deployment
  • Support the immersive pre-show experience and VIP hosting areas
  • Manage audience flow, seating and crowd control
  • Respond to patron issues calmly and professionally
  • Monitor safety compliance across public areas
  • Support emergency response and evacuation procedures
  • Liaise with FOH Supervisors, Security, Production and Venue Management
  • Ensure presentation and service standards are maintained

DESIRESSENTIAL REQUIREMENTS

  • Demonstrated FOH or event supervisory experience
  • A genuine interest in theatre and audience experience
  • Strong leadership and communication skills
  • Confidence speaking with crowds and directing teams
  • Ability to remain calm under pressure
  • Comfortable working in dark theatre environments with stairs
  • Ability to work evenings/weekends and stand for extended periods
  • Strong organisational and problem-solving skills

DESIRABLE

  • Previous ushering, events, theatre, stadium or hospitality experience
  • First Aid certification (or willingness to obtain)
  • Experience working in immersive or interactive environments
  • Confidence performing light character-based guest engagement

EMPLOYMENT DETAILS

  • Casual employment
  • Engagement under the Live Performance Award 2020 (LPA)Casual / contract engagement
  • Engagement under the Live Performance Award 2020
  • Typically classified at FOH Level 3 (subject to duties/experience)
  • Penalties and allowances apply
  • Paid training provided

Tour cities: Sydney, Perth, Adelaide, Brisbane, Melbourne

HOW TO APPLY


Applications will be reviewed as received.

On Stage Australia Pty Ltd
ABN 59 646 553 835
PO Box 470 Willoughby, NSW 2068, Sydney, Australia